Performance, as a term, was coined within the music world around 1500. It was defined as an activity that a person or group does, such as singing or acting to entertain an audience. If it took several centuries to ensure 100% performance in music, how are we doing today in business? How is performance doing today in business? If we were to carry on with the definition of performance in music, can we say that performance in business is delighting the shareholders and stakeholders by a group of business performers?
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